Levs Samsonovs SD/CRM Sr. functional consultant

  • LV
  • Available

Présentation

Levs has 8+ years’ experience in SAP as functional consultant. Most of work he has done in SAP SD as well as participated in configuration of Sales and Services in SAP CRM/C4C and Data Migration processes. He also has basic knowledge in MM. Levs is Result-driven positively minded postgraduate with strong management experience able to implement competencies and focus his enthusiasm to a number of goals including achieving sustainable growth and development of the organization within which he works.
 

Experience summary:

  • Responsible for Handling tickets and application support to the end users.  Diagnose, analyse and solve the issue.
  • Training the end users and preparing end user training material.
  • Customizing of processes related to sales of electronic value articles (mobile phones accounts refill)
  • Experience in Order management, Billing & Invoicing.
  • Configuration of all the following during realization phases:
  • ERP: Sales enterprise structure, Sales document, item category, Delivery document, Billing document, Copy control between various sales and billing documents, Pricing determination, Free goods determination, Partner determination, Text determination, Account assignment, Availability check, Output determination, Incompletion procedure, Number range assignment, Customer group configuration, Customization of account groups
  • C4C: Sales(Opportunity, Sales order, quote), Business partner(roles, employees, users, authorization), Business configuration(Code list mapping, Reports etc), Service(tickets, ticket routing, SLA setup), Organizational management, Territories etc
  • Knowledge of CRM Sales & Services (On premise and Cloud), CRM Service Management & Equipment, MM, Data migration of SAP SD and Service related objects using LSMW/SXDA tools, Basic knowledge of SAP EWM.
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