More than 10 years of experience in SAP implementation projects for Consumer Packaged Goods (CPG) and Retail clients. Scrum Master with a proven history of exceeding goals and achieving high client satisfaction ratings.
- Trained 200+ associates in TCS for Agile Scrum contributing to TCS vision of Enterprise Agile.
- Automated Order to Cash process for 15+ B2B customers increases in 400% revenue year on year.
- Responsible for gathering information related to pain areas of users, plan, execute and bring it to the finish line.
- Responsible for solution designing for new and complex SAP processes.
- Configure, enhance, automate and test various processes related to the SAP Customer Relationship Management module.
- Coaching team/s on agile and SAP various modules and subject matter expert for OTC processes for my current project.